Support — Saowa Photos
Use the form below. We’ll reply to the email address you include (support email address coming later).
What to include
- Your iPhone model and iOS version
- What you were trying to do (steps)
- What happened (error message / screenshot if possible)
- Whether you use Immich, FTP, or SMB (and which)
Quick fixes
- If Saowa Photos can’t see your media: check iOS Settings → Privacy & Security → Photos → Saowa Photos.
- If local sharing doesn’t work: ensure both devices are on the same Wi‑Fi and Local Network access is enabled.
- If Immich sync fails: verify server URL (prefer HTTPS) and regenerate your API key if needed.